Proactive and Personalized in the Optical: Give Patients the Attention They Deserve


When patients leave your exam room and are handed off to the optical shop, does an optician not only greet them but provide them with one-on-one attention? At my practice, which I run with my optician and office manager husband, Jason, one-on-one attention is the standard, even for those purchasing a value eyeglasses package.

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