Proactive and Personalized in the Optical: Give Patients the Attention They Deserve

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When patients leave your exam room and are handed off to the optical shop, does an optician not only greet them but provide them with one-on-one attention? At my practice, which I run with my optician and office manager husband, Jason, one-on-one attention is the standard, even for those purchasing a value eyeglasses package.

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