Prescription Copy Speed Bumps

Tuesday, December 18, 2012 1:46 PM

By Mark Mattison-Shupnick, ABOM

I recently had two instances where an office placed speed bumps in the way of the patient when they requested a copy of their prescription.

In the first instance, I received a call from a friend in the mid-west who asked, “Is there a charge for a copy of your prescription?” It turns out that his elderly mother was going to be charged for a copy of her prescription after not receiving one during or at the end a recent office visit for an exam.